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Our Services: Management of operations

Delegate the management of your delivery operations

Our highly-trained team members cover the operational tracking of deliveries, handle incidents or manual orders for you, either face-to-face at your site or remotely.

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Managing deliveries at the level expected by your customers can be a challenge.

  • Lack of trained staff
  • Unpredictable workload
  • Increased need for responsiveness and availability

Once the Woop platform has been set up, we can work with you on a full or part-time basis, remotely or at your site, to solve operational problems, pro-actively track deliveries or fulfil orders that require manual intervention. This will result in the best customer satisfaction.

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Advantages

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Continuous training

Our operators are continuously trained in our evolving solutions. They also have a good understanding of the challenges deliveries present for businesses.

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One-stop shop

Our operators act as a one-stop shop for managing operational requests and they work with the various Woop teams to provide the most appropriate responses.

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On-demand operation

Full-time, part-time, on-site, remote, we adopt the system according to your expectations and needs.